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by on June 26, 2021
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The platform saw a growth of over 200 per cent from March last year to May this year in trans­action volume done by MSMEs.

Samreen Ahmad, Business Standard

For a long time, small businesses have been an underserved market when it comes to digital technologies. After facing revenue losses in the first half of 2020, small businesses underwent a rapid adoption of digital payments.

In the past 15 months since the pandemic hit, fintech unicorn Razorpay has boarded over 1.5 million SMEs.

The platform saw a growth of over 200 per cent from March last year to May this year in trans­action volume done by MSMEs.

Notably, 54 per cent of e-transac­tions happened via MSMEs from tier-2 and -3 towns. A look at the shifts in the digital behaviour of small busin­esses dur­ing pandemic that led to India’s MSME digital finance revolution.

  • 1.5 million MSMEs adopted digital payment solutions for the first time during this period
  • Small businesses saw their transaction volumes grow close to 200%
  • MSMEs in tier-2 & -3 cities contributed to 51% of Razorpay’s digital transaction volume
  • UPI transactions grew 346%, overtaking debit & credit cards, netbanking, and others
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